Privacy policy
Who we are
Vertly Home is run by [company name, registration number and address — to be added]. Questions about your data: [privacy contact email — to be added].
What we collect
Your account: name, email, phone number and photo. What you add: listings, their photos and details, viewings you book or host, offers, saved homes and searches, My home and its notes. How the app is used: which listings are viewed and swiped, counted per device, for view counts and “Popular right now”. We don’t track you across other companies’ apps or websites, and we don’t sell your data.
Why we use it
To run your account and the features you use: showing your listings, booking viewings, telling you about price drops, sales in your building and other alerts you switch on, and showing buyers and owners anonymous, grouped figures (never fewer than 5 people).
What stays on your phone
Your places for Getting there and Commute & garage stay on your phone. To work out travel times and what’s nearby, the phone asks Apple Maps; Google Maps only when you choose it for directions. When you tap Open Auto25, the home’s facts (area, charger, driveway, commute — never the address, your places or your contacts) go to the Auto25 app.
Where it’s stored and who helps us
Our database and photos are with Supabase in the European Union. Apple confirms that requests come from the real app (App Attest). Payment and email providers will be listed here when they’re added.
Open data
Sale prices, building, construction and structural data come from public registers on data.gov.lv (VZD, BIS, GEO RĪGA). They describe properties, not you.
How long we keep it
As long as your account is open. When you delete your account (Profile › Delete account), your profile, listings, photos, saved items and bookings are deleted; what the law requires us to keep (e.g. invoices) is kept only for as long as it requires.
Photos of sold homes
Photos of a listing that has ended: 60 days after a sale (a year after a rental, an expiry or unlisting) we keep only the cover, the floor plan and 3 small photos, for the home’s history; the rest are deleted. The seller can remove all of them at any time from the archive or the listing’s page. If you live in or own a home shown in a listing, you can ask us to remove its photos with “Ask to remove photos” on the listing’s page.
Launch updates (website)
If you leave your email on vertly.lv ("Tell me at launch"), we use it only to send you one email when the app launches, and delete it after that. It reaches us through our email provider, Resend. To be removed sooner, write to privacy@vertly.lv.
Your rights
Under the GDPR you can see, correct, download or delete your data, object to its use, and complain to Latvia’s Data State Inspectorate (Datu valsts inspekcija). Write to us at the address above.